Frequently asked questions
Payments
What is the average cost for vehicle storage?
The cost of a vehicle storage space depends on the size, type, and location of the space. Fill out our contact sheet to get in touch with one of our representatives.
What forms of payment do you accept?
We accept credit card, cash, checks, Zelle, ACH.
How do I pay?
You can pay online, drop off payment in person at the facility, or set up automatic payments.
When is rent due?
Rent is always billed on the first of every month. Rent is due by the 10th day of the month. A 1% interest fee will be assessed for every day the payment is late.
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Facility
Can I see the storage space before I rent it?
Absolutely! We’d be more than happy to show you around the facility. Contact us to schedule an appointment.
What time does the facility close?
All of our storage facilities are accessible 24/7 (with exceptions) to customers for unmatchable convenience. ​
What size space do I need?
The answer depends on the vehicle you’re looking to store and the space we have available. If you’re unsure what size will work best for you, contact our team. We’ll help you find the perfect fit.
How do I access my vehicle in storage?
Our facilities are always accessible to current customers, regardless of the time of day. Our facility is secured by perimeter fencing and exclusive gate access. Current customers can access the facility with their unique gate code.
What security features are there?
Our facilities are always fenced, and gate access is limited to current customers. Furthermore, our facilities are recorded with 24-hour video camera surveillance.
Lease
How long is a lease for a vehicle storage unit?
All of our storage units can be rented on a daily, weekly, month-to-month, semi-annual, and annual contracts. Rent for your vehicle storage unit is always billed on the first of each month.
Do I need to sign a long-term lease agreement?
Not at all. We have flexible terms available for every situation. However, you have the option to pay a full year in advance.
What documentation do I need to provide to rent a unit?
To rent a unit, you need proof of registration, insurance, and a valid government-issued photo ID (e.g., driver’s license, state ID, military ID, or passport).
When can I move in?
You can move into your space the day of your first payment.
How much notice do I have to give to move out? Do you refund unused rent?
We require a 30-day notice before moving out of your rental unit. We do not provide refunds for unused rent.